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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Carr

February 3, 2026

5  out of  5
rating by Michael Carr
"From the moment I answered the call i knew i had made the right choice . Galvin made you feel good about selecting State Farm . Very knowledgeable,warm,listening to you without interrupting you. Professional ,courteous.i actually enjoyed speaking to him . All that he did was spot on . Absolutely no surprises except the quote went down a bit . I would recommend them to anyone and all. See you in see months. Michael"
We responded:
"Micheal, Gavin is a great asset to our team and we are so happy to hear of the experience you had with him. It’s always great when you get to save money and get better auto insurance all around. Thank you for trusting our office here at Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs. -Lane"
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Maribeth Dzialowy

January 31, 2026

5  out of  5
rating by Maribeth Dzialowy
"Nick is an amazing agent and a great asset to your team!! He went above and beyond to work with me, addressing all of my questions and concerns via calls, texts and emails, all to accommodate MY work schedule. He helped me find the perfect auto and renters policies that suite me and my family. Thanks Nick!!"
We responded:
"Maribeth, it was truly our pleasure getting to help you with your auto insurance and renters insurance needs! Nick enjoyed getting to know you and help you insure what matters most to you. We are happy to hear that he was able to do all of this at your pace. Thank you for choosing Lane Madsen State Farm in Dubuque Iowa for your insurance needs! -Lane"
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sydney hall

January 30, 2026

5  out of  5
rating by sydney hall
"Travis was amazing and was a ton of help"
We responded:
"Thank you so much for the five star rating! We appreciate you trusting our team here at Lane Madsen State Farm in Dubuque, Iowa to take care of your insurance needs! -Lane"
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Xflamz

January 29, 2026

5  out of  5
rating by Xflamz
"Love the guy Travis, great dude fun to work with"
We responded:
"Thank you so much for the five star rating! We appreciate you trusting our team here at Lane Madsen State Farm in Dubuque, Iowa to take care of your insurance needs! -Lane"
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Kdocrock

January 29, 2026

5  out of  5
rating by Kdocrock
"Good first time experience with Lane and the State farm team. They worked hard on getting me where I wanted to be with my insurance needs."
We responded:
"Thank you so much for the five star rating! We appreciate you trusting our team here at Lane Madsen State Farm in Dubuque, Iowa to take care of your insurance needs! -Lane "
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Suzanne Gibson

January 29, 2026

5  out of  5
rating by Suzanne Gibson
"Very helpful and polite!"
We responded:
"Thank you so much for the five star rating! We appreciate you trusting our team here at Lane Madsen State Farm in Dubuque, Iowa to take care of your insurance needs! -Lane"
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Curtis Anderson

January 28, 2026

5  out of  5
rating by Curtis Anderson
"Great service from Travis"
We responded:
"Thank you so much for the five star rating! We appreciate you trusting our team here at Lane Madsen State Farm in Dubuque, Iowa to take care of your insurance needs! -Lane"
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darlene harris

January 28, 2026

5  out of  5
rating by darlene harris
"Progressive had me paying $187 per MONTH! I called LANE MADSENS STATE FARM and he gave me my car insurance over the phone in 5 minutes for more than $50 less!"
We responded:
"Darlene, these reviews are what we’d love to hear! It is awesome hearing that you were able to switch to our State Farm office here in Dubuque, Iowa and save so much money on your car insurance. Thank you for trusting our team to ensure what matters most to you."
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Taylor Bolsinger

January 28, 2026

5  out of  5
rating by Taylor Bolsinger
"I’ve had Progressive for almost 10 years and the difference is night and day from what I had. I worked with Colin and he was a rockstar. I worked to find me the best rate, while finding more items to make the deal even sweeter. I have a ton more coverage with things I never had before, all while being cheaper than what I was paying with progressive. I’d recommend Lane and his team any day, especially Colin. Keep up the good work."
We responded:
"Taylor, we are so happy to hear that you had such a wonderful experience with Colin in our office here at Lane Madsen State Farm. Our team members like Colin are the reason that people trust us so much and we are glad that you got to experience that for yourself. Thank you for trusting us with your car insurance, renters, insurance, health insurance, and life insurance needs. We can’t thank you enough for this review and for referring everyone you know to work with our office here in Dubuque Iowa. "
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Gregory Kautman

January 28, 2026

5  out of  5
rating by Gregory Kautman
"Brady blean was very helpful and thoughtful"
We responded:
"Thank you so much for the five star rating! We appreciate you trusting our team here at Lane Madsen State Farm in Dubuque, Iowa to take care of your insurance needs! -Lane"
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Chris Vanden Berge

January 28, 2026

5  out of  5
rating by Chris Vanden Berge
"Brady was great to work with!!"
We responded:
"Thank you so much for the five star rating! We appreciate you trusting our team here at Lane Madsen State Farm in Dubuque, Iowa to take care of your insurance needs! -Lane"
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Garrett Hutchison

January 28, 2026

5  out of  5
rating by Garrett Hutchison
"Brady is amazing!"
We responded:
"Thank you so much for the five star rating! We appreciate you trusting our team here at Lane Madsen State Farm in Dubuque, Iowa to take care of your insurance needs! -Lane"
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Gabrielle Sang

January 23, 2026

5  out of  5
rating by Gabrielle Sang
"Explained everything in a way that made sense! Was super helpful."
We responded:
"Gabrielle, it’s great to hear that our team was able to make the process easy and makes sense. We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa to take care of your insurance needs and feel confident in what you got. -Lane"
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Morgan Fierro

January 13, 2026

5  out of  5
rating by Morgan Fierro
"Worked with Austin. It was quick and easy to set up my account with State Farm. He was very nice and understanding of my frustrations with my previous insurance company. Great positive first interactions so far!"
We responded:
"Morgan, we are happy to hear about your experience working with Austin in our office. It is great to hear how well the process went for you. Thank you for trusting Lane meds and State Farm to take care of your auto and renters insurance needs. -Lane"
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Elyse Willer

January 13, 2026

5  out of  5
rating by Elyse Willer
"Lane was so professional and patient with me as I did not understand some of the documents at first. He also reassured me that he will try his best to get me more coverage for less and HE DID. With me having a few accidents on my record I was very impressed and satisfied with my rate dropping with more coverage and he answered every question with no judgement:) Thanks, Lane! I'll be referring all my friends."
We responded:
"Elyse, we can’t thank you enough for leaving this great review. We are so happy to hear about your experience with our office when looking for The right auto insurance for your needs. Thank you for choosing Lane Madsen State Farm to not only take care of your auto insurance needs, but also get you the right price. -Lane"
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Kathleen High

January 1, 2026

5  out of  5
rating by Kathleen High
"The agent who set up my account was thorough, patient, pleasant and professional. Many thanks!"
We responded:
"Kathleen, thank you for choosing Lane Madsen State Farm for your insurance needs! We are happy to hear about your great experience and look forward to many more great conversations with you! -Lane"
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Jose Urbina

December 17, 2025

5  out of  5
rating by Jose Urbina
"Muy buena comunicación👌"
We responded:
"Jose, we are so happy to hear that you had such a great experience with our office and the communication was clear. Thank you for choosing Lane Madsen State Farm for all of your insurance needs here in Dubuque Iowa. -Lane"
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Shakch

December 10, 2025

5  out of  5
rating by Shakch
"All smiles here,very easy very fast very reasonable prices"
We responded:
"These type of reviews put a smile on our face as well! Thank you for sharing your experience and for choosing Lane Madsen State Farm for your auto insurance needs here in Dubuque, Iowa!"
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Travis Kirchner

December 6, 2025

5  out of  5
rating by Travis Kirchner
"State farm went over my quote. They saved me 350 dollars a month on auto insurance. I'm so happy..."
We responded:
"Travis, we are so excited to hear that great news that you were able to save so much money switching to Lane Madsen State Farm for your auto insurance needs here in Dubuque Iowa. -Lane"
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Luddy Ramma

December 3, 2025

5  out of  5
rating by Luddy Ramma
"My experience was by way of telephone call. The young man I spoke with was quite informative and knowledgeable in his chosen career. I was very pleased with his very positive demeanor. I would definitely suggest your organization to anyone looking for an insurance carrier. Keep up the amazing work team Madsen!"
We responded:
"Luddy, thank you so much for this review! We strive to get this kind of interaction every time and are so thankful that you had a great interaction and we were able to get you the insurance that you needed. Thank you for choosing Lane Madsen State Farm in Dubuque, IA! -Lane"
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William Krahmer

November 13, 2025

5  out of  5
rating by William Krahmer
"After continually rising rates I decided to do some rate comparisons. I worked with Gavin at State Farm and I am happy to say I now have better coverage for home and auto plus a million and a half umbrella for less then I was paying before. I'm very pleased with the professionalism experienced during this transaction."
We responded:
"William, it is these type of reviews that make us so happy to do what we do. Gavin is such an excellent part of our team and we are so glad to hear that he was able to get you better property insurance, auto insurance, and add an umbrella policy to your plan while also saving you money. Thank you for choosing Lane Madsen State Farm for your insurance needs here in Dubuque Iowa. -Lane"
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Michael Griesinger

November 8, 2025

5  out of  5
rating by Michael Griesinger
"Fast easy and good coverage at a good price."
We responded:
"Michael, we love hearing great back such as this. Customer service is our top priority and we thank you for trusting Lane Madsen State Farm for your insurance needs in Dubuque, IA. -Lane"
Profile photo of Katie Harris

Katie Harris

November 6, 2025

5  out of  5
rating by Katie Harris
"Great experience with Gavin getting set up with insurance! I was fretting because of previous experiences but he made me get great and helped out tremendously!!"
We responded:
"Katie, we are so happy to hear that Gavin did such a wonderful job helping you take care of your home and auto insurance needs! It is always our goal to make you feel comfortable and take the worry out of the process. Thank you for choosing Lane Madsen State Farm in Dubuque, IA for your insurance needs. -Lane"
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Tyler Marolf

October 8, 2025

5  out of  5
rating by Tyler Marolf
"All of the employees there truly care about their clients. That is the reason I got my policy through them, they don’t just go to work to collect a paycheck. My agent Nick actually reaches out to his clients and checks in with them to see how things are going every now and then, and that’s a rare thing these days. Everything was was explained to me very clearly and all of the questions I had were answered 10/10 definitely recommend them for all of your insurance needs!"
We responded:
"Tyler, we are so happy to hear about your experience with Nick in our office. It is always our goal to make sure that Our customers are taking care of the same way we would take care of our own family. We greatly appreciate you trusting us with all of your insurance needs from auto insurance to life insurance. We are happy to have such great customers such as yourself. -Lane"
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Cory F

October 7, 2025

5  out of  5
rating by Cory F
"Kaylee was awesome and answered all my questions"
We responded:
"Thank you for the amazing feedback! Kaylee is a great part of our team. We appreciate you trusting Lane Madsen State Farm for your insurance needs! "