State Farm® Insurance Agent Lane Madsen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
micheal chisnell
April 15, 2025
5
out of
5
rating by micheal chisnell
"great rates and even better agents"
We responded:
"Micheal, we appreciate you sharing how great our rates and team are! We think our customers are just as great. Thank you for choosing Lane Madsen State Farm for all of your insurance needs. -Lane"
Brittani Vander Weerd
April 10, 2025
5
out of
5
rating by Brittani Vander Weerd
"I’ve had a great experience working with Colten at State Farm! He made the entire process super easy and straightforward. Not only was he great to work with—friendly, professional, and responsive—but he also got me a rate that was cheaper than my previous insurance company. Highly recommend if you’re looking to switch or just want someone who actually makes insurance simple."
We responded:
"Brittani, we are so happy to hear that Colten made your process simple with our State Farm agency here in Dubuque, Iowa. Our goal is to treat everyone like family and help the insurance process remain simple. We are so happy to help with your insurance needs moving forward. -Lane"
Brennan Sidwell
April 7, 2025
5
out of
5
rating by Brennan Sidwell
"I had the pleasure of talking to Colin about my auto quote has amazing customer service was super understanding on me needing to wait till payday to start through with my quote I would recommend everyone to check out lane Madsen State Farm insurance agency amazing people and they will definitely help you get that low payment each month most other agencies won’t do so once again thanks to everyone over there and a special thanks to Colin for be such a calm,helpful, and understanding dude."
We responded:
"Brennan, we are so happy to hear about your great experience working with Colin in our office. It sounds like he was able to get you taken care of with your auto insurance needs and on your timeline. We strive to work with our customers so that you know, you are more than just a number in our office here at Lane Madsen State Farm in Dubuque, Iowa -Lane"
Cindy Willoughby
March 24, 2025
5
out of
5
rating by Cindy Willoughby
"At 76 I’m not very good at details of insurance but Lane stepped me through it and made it so simple. Not only were his prices cheaper that my previous insurance but the new insurance is updated and what I need. Wonderful guy to work with."
We responded:
"Cindy, it was so nice working with you. I am so glad we were able to get your auto and home insurance updated to the correct coverages and do so in a way that was easy to understand. We greatly appreciate you choosing Lane Madsen State Farm for your insurance needs in Dubuque Iowa. -Lane"
Jeffery Henderson
March 21, 2025
5
out of
5
rating by Jeffery Henderson
"Awesome customer service, straight to the point with no hassles, Definitely appreciate you Lane.."
We responded:
"Jeffery, We appreciate you trusting Lane Madsen State Farm for your insurance! It was a pleasure getting to help you and I’m glad we could make it simple and to the point. -Lane"
Jordan Giesemann
March 13, 2025
5
out of
5
rating by Jordan Giesemann
"Never had an agent with faster turn around times in every respect of the quoting process. Lane continuously demonstrated professionalism with prompt, experienced responses. If there's a bar, Lane Madsen sets it."
We responded:
"Thank you for the review, Jordan. We appreciate your feedback and are glad to hear how great your experience was with Lane Madsen State Farm in Dubuque, IA. -Lane"
margaret smith
March 6, 2025
5
out of
5
rating by margaret smith
"Great job Nick saving money on car insurance helps too!!!"
We responded:
"Margaret, we are so happy that Nick was able to take care of your car insurance! We appreciate you sharing your experience and trusting our team here at Lane Madsen State Farm in Dubuque, IA! -Lane"
Ernest Lerma
March 4, 2025
5
out of
5
rating by Ernest Lerma
"So thankful to statefarm and Lane Madsen for the great quote on my auto insurance. It definitely beat my previous insurance provider by a long shot. All I can say is awesome.Soon i will be bundling home owners insurance. Thank you so much. I'm saving alot and getting more for my money."
We responded:
"Ernest, we are so excited to have you join the Lane Madsen State Farm family! It makes switching your home and auto insurance even better when you get more coverage from less cost and a great team to come along with it! -Lane"
Jack Noel
February 28, 2025
5
out of
5
rating by Jack Noel
"Called for a quote on my car and house. Was given the quote which was a lot less than I had been paying Allstate. Since I was heading out of town the next day for a vacation I asked if the quote would still be good when I returned. He said it would be good for thirty days. When I returned I gave. Him a call and within 2 hours I was insured by State Farm. It was a great transaction."
We responded:
"Jack, we love hearing reviews like this! Thank you so much for sharing your experience with our office and how great the insurance buying process was. All of us at Lane Madsen State Farm are excited to work with you moving forward. -Lane"
marcus anderson
February 28, 2025
5
out of
5
rating by marcus anderson
"Lane did a wonderful job and educated me through the whole process. He also had the most competitive rate!"
We responded:
"Marcus, thank you for sharing that awesome experience. We are so happy to have you join the Lane Madsen State Farm community. Thank you for choosing our office for your insurance needs. -Lane"
HaroldM_Patriot Achiever
February 27, 2025
5
out of
5
rating by HaroldM_Patriot Achiever
"Nick was professional and great to talk to. The experience was quick and painless!"
We responded:
"Harold, thank you so much for telling us about the great experience you had working with Nick in our office. We always love getting these reviews and are so happy to have been able to help you with your insurance needs. Thank you for choosing Lane Madsen State Farm in Dubuque Iowa. -Lane"
Deb Lavrenz Heaberlin
February 10, 2025
5
out of
5
rating by Deb Lavrenz Heaberlin
"I was looking to switch insurance companies the first of the year. Lane Madsen’s team reached out and were not pushy. Answered all my questions and were very polite on the phone. Thank you for your help, Colten. Happy I made the switch!"
We responded:
"Deb, it was our pleasure getting to help you out. We appreciate you trusting our office to help with all of your insurance needs and are thrilled to hear Colten took such great care of you. Welcome to the Lane Madsen State Farm family. -Lane"
Ebony Marks
February 6, 2025
5
out of
5
rating by Ebony Marks
"Very great price, for insurance!!"
We responded:
"Ebony, thank you for choosing Lane Madsen State Farm for your insurance needs! We appreciate your business. -Lane"
Brandon Weigel
January 31, 2025
5
out of
5
rating by Brandon Weigel
"Austin did an amazing job got me all set up with my new insurance."
We responded:
"Brandon, we are so thrilled to hear about your experience working with Austin. Thank you for trusting Lane Madsen State Farm in Dubuque, Iowa for your insurance needs. -Lane"
Sabino Ramos
January 13, 2025
5
out of
5
rating by Sabino Ramos
"Lane madsen has super good attitude, great communication"
We responded:
"Sabino, thank you for choosing Lane Madsen State Farm for your insurance needs. I had such a great time meeting with you and look forward to working with you moving forward. -Lane"
UKW
January 13, 2025
5
out of
5
rating by UKW
"I had a great experience with State Farm, with both Lane and Austin! It was a painless experience and I would recommend anyone to come here."
We responded:
"Thank you so much for choosing Lane Madsen State Farm here in Dubuque, Iowa for your insurance needs! We are so happy to hear about your experience with Austin and myself throughout the process. We look forward to working with you for many years to come. -Lane"
Alyssa Hennings
January 10, 2025
5
out of
5
rating by Alyssa Hennings
"Very responsive, friendly and easy to work with!"
We responded:
"Alyssa, it was a blast working with you and getting to make sure that you have the proper insurance for your needs. Thank you for choosing Lane Madsen State Farm in Dubuque, Iowa. -Lane"
Kate Green
January 9, 2025
5
out of
5
rating by Kate Green
"Very good customer service."
We responded:
"Kate, thank you for that kind words! It is our mission to make everyone feel like family when they call for all of their insurance needs. Thank you for choosing Lane Madsen State Farm. -Lane"
Diablo Ross
January 6, 2025
5
out of
5
rating by Diablo Ross
"Very professional and it was an easy affordable transition"
We responded:
"Diablo, thank you for choosing Lane Madsen State Farm for your insurance needs. Our goal is to put you in the best coverage for the best price and treat you like family each interaction. Welcome to the family! -Lane "
Eric Smith
December 29, 2024
4
out of
5
rating by Eric Smith
"Very smooth transition from Progressive. Colton was professional, friendly and informative. Fantastic rates."
We responded:
"Eric, thank you for your review. It is great to know you feel taken care of and informed with the help of Colten. Thanks for choosing Lane Madsen State Farm for your insurance needs! -Lane"
Carol Pinzer
December 20, 2024
5
out of
5
rating by Carol Pinzer
"I was unhappy with my insurance company. I talked with Colton and he quoted me a much better deal. Lane was also very helpful setting me up with the best plan, looking forward to the future with this company"
We responded:
"Carol, thank you for such a great review and for choosing Lane Madsen State Farm in Dubuque, IA for all of your insurance needs! Welcome to the State Farm family, we look forward to helping you for years to come. -Lane"
Jeffrey Mayer Jr
December 16, 2024
5
out of
5
rating by Jeffrey Mayer Jr
"Start to finish , smooth , pain free , informative interaction with the insurance rep. He was helpful and explained everything to me . Made me feel like a person and not just a number !!"
We responded:
"Thank you, Jeffrey! We appreciate the feedback and kind words about your experience. Welcome to the Lane Madsen State Farm family as we hope you get that experience with each interaction with our office! Thank you for choosing our State Farm office in Dubuque, Iowa for all of your insurance needs. -Lane"
Kathleen High
December 16, 2024
5
out of
5
rating by Kathleen High
"The agent who set up my account was thorough, patient, pleasant and professional. Many thanks!"
We responded:
"Kathleen, thank you for choosing Lane Madsen State Farm for your insurance needs! We are happy to hear about your great experience and look forward to many more great conversations with you! -Lane"
Ahmad Sultan
December 13, 2024
5
out of
5
rating by Ahmad Sultan
"Helpful, Informative conversation. Thanks"
We responded:
"Ahmad, thank you for choosing Lane Madsen State Farm for your insurance needs here in Dubuque, Iowa. We are so happy to be able to assist you and your family. -Lane"
Ken Olander
December 12, 2024
5
out of
5
rating by Ken Olander
"State Farm responded to my inquiry in a timely manner with a very competitive quote. I moved my policies over to them."
We responded:
"Ken, thank you for your review and trusting Lane Madsen State Farm with your insurance needs! It is so great to hear you are happy with your treatment and pricing. -Lane"