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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chelsea Middendorf

May 17, 2026

5  out of  5
rating by Chelsea Middendorf
"So happy I started working with Lane at State Farm! Not sure why I waited so long, but when I finally made the switch, it felt like I was working with family. Lane is not just an expert at what he does, he's also so easy to talk to. He's honest, patient, considerate, and meets you where you are. The care and attention to each unique situation and the way he laid everything out were much appreciated. I'd strongly recommend working with Lane Madsen at State Farm."
We responded:
"Chelsea, These kind words mean more than you know! It is always our goal to treat new and existing customers like family and make it a pressure free environment when choosing one is best for you and your family. We are so happy that you chose Lane Madsen State Farm to take care of your insurance needs and look forward to working with you for a long time to come. -Lane"
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Kathy

May 14, 2026

5  out of  5
rating by Kathy
"Colin has been very helpful and has great customer service skills. Overall I have been very pleased with Lane Madsen State Farm."
We responded:
"Kathy, thanks for choosing Lane Madsen State Farm for your insurance needs. Colin is such a great asset to all of our customers and we are happy you were able to see that. -Lane"
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Daniel White

May 8, 2026

5  out of  5
rating by Daniel White
"The best!"
We responded:
"Thank you, Daniel! We appreciate you choosing Lane Madsen State Farm for your insurance needs!"
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Jennifer Rivera

May 1, 2026

5  out of  5
rating by Jennifer Rivera
"Thank you so much for working with my price range, and my communication requirements while at work."
We responded:
"Jennifer, it was a pleasure helping you with your insurance needs. I am glad we were able to make it easy around your work schedule. -Lane"
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David Kocol

April 22, 2026

5  out of  5
rating by David Kocol
"He listens, asks good questions to help me determine what coverage is best for my needs. An excellent agent!"
We responded:
"Thank you for the kind words, David! We appreciate you trusting Lane Madsen State Farm for your insurance needs. -Lane"
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Candie N

April 20, 2026

5  out of  5
rating by Candie N
"Very happy with my experience with Gavin. He saved me over $1200 a year. I now have better coverage and life insurance outside of work."
We responded:
"Candie, thank you so much for sharing your experience working with Gavin. It is great to hear that we were able to save you so much more money and get your life insurance along with your auto insurance. We are happy that you chose Lane Madsen State Farm for your insurance needs. -Lane"
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ZenGurl

April 6, 2026

5  out of  5
rating by ZenGurl
"I'm very happy for Colin who was a rockstar in helping me. Thank you Lane Madsen!!!"
We responded:
"Thank you so much for sharing your experience working with Colin in our office. We are happy to have helped you with your home, renters, life insurance here at Lane Madsen State Farm in Dubuque, Iowa. -Lane"
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Ray

March 24, 2026

5  out of  5
rating by Ray
"Saving big money every month on our 2 vehicles by choosing State Farm ,great experience in dealing with them ,I'm very pleased thanks"
We responded:
"Ray, we love hearing you had a great experience and you are saving money! Thank you for trusting our office here at Lane Madsen State Farm in Dubuque, Iowa for your auto insurance needs. -Lane"
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Alyssa Ede

March 16, 2026

5  out of  5
rating by Alyssa Ede
"Colin was immensely helpful & patient!"
We responded:
"Alyssa, calling is such a big part of our team and we are so glad to hear firsthand how much he was able to help you with your life insurance, auto insurance, and renters insurance needs. Thank you for trusting Colin and the rest of our team at Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs. -Lane"
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Wendy Saddler

March 13, 2026

5  out of  5
rating by Wendy Saddler
"Nick was very helpful and knowledgeable and made sure to explain my options for car insurance coverage I switched over from Progressive"
We responded:
"Wendy, we appreciate you choosing to Lane Madsen State Farm in Dubuque, IA for your auto insurance. Nick is a large part of our team and we are happy to hear you had a great experience working with him! -Lane"
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Jay Ilten

March 5, 2026

5  out of  5
rating by Jay Ilten
"It has been a pleasure working with Colin and I appreciate his efforts and time on my behalf!"
We responded:
"Jay, the pleasure was ours. Thank you so much for trusting Colin and our team with your auto insurance needs. Our State Farm office in Dubuque Iowa looks forward to helping you with your insurance needs. -Lane"
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Michael Carr

February 3, 2026

5  out of  5
rating by Michael Carr
"From the moment I answered the call i knew i had made the right choice . Galvin made you feel good about selecting State Farm . Very knowledgeable,warm,listening to you without interrupting you. Professional ,courteous.i actually enjoyed speaking to him . All that he did was spot on . Absolutely no surprises except the quote went down a bit . I would recommend them to anyone and all. See you in see months. Michael"
We responded:
"Micheal, Gavin is a great asset to our team and we are so happy to hear of the experience you had with him. It’s always great when you get to save money and get better auto insurance all around. Thank you for trusting our office here at Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs. -Lane"
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Maribeth Dzialowy

January 31, 2026

5  out of  5
rating by Maribeth Dzialowy
"Nick is an amazing agent and a great asset to your team!! He went above and beyond to work with me, addressing all of my questions and concerns via calls, texts and emails, all to accommodate MY work schedule. He helped me find the perfect auto and renters policies that suite me and my family. Thanks Nick!!"
We responded:
"Maribeth, it was truly our pleasure getting to help you with your auto insurance and renters insurance needs! Nick enjoyed getting to know you and help you insure what matters most to you. We are happy to hear that he was able to do all of this at your pace. Thank you for choosing Lane Madsen State Farm in Dubuque Iowa for your insurance needs! -Lane"
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sydney hall

January 30, 2026

5  out of  5
rating by sydney hall
"Travis was amazing and was a ton of help"
We responded:
"Thank you so much for the five star rating! We appreciate you trusting our team here at Lane Madsen State Farm in Dubuque, Iowa to take care of your insurance needs! -Lane"
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Xflamz

January 29, 2026

5  out of  5
rating by Xflamz
"Love the guy Travis, great dude fun to work with"
We responded:
"Thank you so much for the five star rating! We appreciate you trusting our team here at Lane Madsen State Farm in Dubuque, Iowa to take care of your insurance needs! -Lane"
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Kdocrock

January 29, 2026

5  out of  5
rating by Kdocrock
"Good first time experience with Lane and the State farm team. They worked hard on getting me where I wanted to be with my insurance needs."
We responded:
"Thank you so much for the five star rating! We appreciate you trusting our team here at Lane Madsen State Farm in Dubuque, Iowa to take care of your insurance needs! -Lane "
Profile photo of Suzanne Gibson

Suzanne Gibson

January 29, 2026

5  out of  5
rating by Suzanne Gibson
"Very helpful and polite!"
We responded:
"Thank you so much for the five star rating! We appreciate you trusting our team here at Lane Madsen State Farm in Dubuque, Iowa to take care of your insurance needs! -Lane"
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Curtis Anderson

January 28, 2026

5  out of  5
rating by Curtis Anderson
"Great service from Travis"
We responded:
"Thank you so much for the five star rating! We appreciate you trusting our team here at Lane Madsen State Farm in Dubuque, Iowa to take care of your insurance needs! -Lane"
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darlene harris

January 28, 2026

5  out of  5
rating by darlene harris
"Progressive had me paying $187 per MONTH! I called LANE MADSENS STATE FARM and he gave me my car insurance over the phone in 5 minutes for more than $50 less!"
We responded:
"Darlene, these reviews are what we’d love to hear! It is awesome hearing that you were able to switch to our State Farm office here in Dubuque, Iowa and save so much money on your car insurance. Thank you for trusting our team to ensure what matters most to you."
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Taylor Bolsinger

January 28, 2026

5  out of  5
rating by Taylor Bolsinger
"I’ve had Progressive for almost 10 years and the difference is night and day from what I had. I worked with Colin and he was a rockstar. I worked to find me the best rate, while finding more items to make the deal even sweeter. I have a ton more coverage with things I never had before, all while being cheaper than what I was paying with progressive. I’d recommend Lane and his team any day, especially Colin. Keep up the good work."
We responded:
"Taylor, we are so happy to hear that you had such a wonderful experience with Colin in our office here at Lane Madsen State Farm. Our team members like Colin are the reason that people trust us so much and we are glad that you got to experience that for yourself. Thank you for trusting us with your car insurance, renters, insurance, health insurance, and life insurance needs. We can’t thank you enough for this review and for referring everyone you know to work with our office here in Dubuque Iowa. "
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Gregory Kautman

January 28, 2026

5  out of  5
rating by Gregory Kautman
"Brady blean was very helpful and thoughtful"
We responded:
"Thank you so much for the five star rating! We appreciate you trusting our team here at Lane Madsen State Farm in Dubuque, Iowa to take care of your insurance needs! -Lane"
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Chris Vanden Berge

January 28, 2026

5  out of  5
rating by Chris Vanden Berge
"Brady was great to work with!!"
We responded:
"Thank you so much for the five star rating! We appreciate you trusting our team here at Lane Madsen State Farm in Dubuque, Iowa to take care of your insurance needs! -Lane"
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Garrett Hutchison

January 28, 2026

5  out of  5
rating by Garrett Hutchison
"Brady is amazing!"
We responded:
"Thank you so much for the five star rating! We appreciate you trusting our team here at Lane Madsen State Farm in Dubuque, Iowa to take care of your insurance needs! -Lane"
Profile photo of Gabrielle Sang

Gabrielle Sang

January 23, 2026

5  out of  5
rating by Gabrielle Sang
"Explained everything in a way that made sense! Was super helpful."
We responded:
"Gabrielle, it’s great to hear that our team was able to make the process easy and makes sense. We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa to take care of your insurance needs and feel confident in what you got. -Lane"
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Morgan Fierro

January 13, 2026

5  out of  5
rating by Morgan Fierro
"Worked with Austin. It was quick and easy to set up my account with State Farm. He was very nice and understanding of my frustrations with my previous insurance company. Great positive first interactions so far!"
We responded:
"Morgan, we are happy to hear about your experience working with Austin in our office. It is great to hear how well the process went for you. Thank you for trusting Lane meds and State Farm to take care of your auto and renters insurance needs. -Lane"